Two Kinds of Approaches
At Market me IQ, we believe that it’s better to be active in establishing your brand instead of waiting for positive reviews from your customers. Taking into account the issues that many businesses today face, we developed two approaches for ORM: responsive and asset-centric.
Reputation Repair: We address the challenges your brand faces.
If your brand has suffered from previous marketing missteps, let us help you repair your reputation. Our marketers approach ORM strategically by analyzing the source of bad reviews and formulating an appropriate response. The goal is to appease audiences and avoid burning bridges.
Brand Building: We build a positive image that sticks to your target market.
Besides reputation repair, Market Me IQ focuses on brand building. We do this by highlighting your company’s strengths and accomplishments. We also help you practice active ORM by creating listings, managing reviews, and publishing content to establish your online presence and authority.
Agency Group’s Seasoned Online Reputation Management Experts
It’s important to keep track of where people are posting reviews and what they’re saying about your products and services. It’s even more important to do so if your company is Internet-based. Why? Because it makes you aware of your strengths and the areas in which you can improve. Moreover, you’ll want to highlight positive reviews and reply with your gratitude — customers love it when companies acknowledge them!
At Market Me IQ, we can help you track your customers’ feedback. In line with our proactive approach, we will escalate any issues to your management. This way, moving forward, you can prevent them from inspiring another unflattering review.
We can discuss this in further detail when you get in touch with our reputation management specialists.
A good word from a reliable source is more effective than an expensive TV advertisement. Similarly, a negative review that you fail to address may discourage interested customers.